Magenta Systems Operators and Notes

Tariffs Version 226 - 31st March 2017
Not for commercial publication or use.

Note: all business prices in the notes are exclusive of VAT, residential prices are generally inclusive of VAT at 20%, unless otherwise specified.


Service Type: Indirect   Indirect connection is where you pay for service to an operator other than the one that provides the cabled connection. BT offers it's lines wholesale to other providers, who will charge line rental instead of BT. Calls may be made indirectly via other operators in four ways: by dialling an access number (usually an 0800 number, sometimes 020), by dialling a short indirect access code (such as 1234), using a dialler box that dials the access number or code automatically, or using CPS (carrier pre selection) where all calls are routed automatically to another operator. When wholesale line rental and CPS are combined, there is only a single bill from the new operator. Note that some calls (premium in particular) may be cheaper via BT so dial the BT indirect code 1280 first (if you still get a BT bill).
Service Type: Callthrough   Callthrough, dial through or two stage dialling is where calls are charged by your existing operator using revenue share non-geographic and premium numbers. To make calls, you first dial an 08 or 09 number which is answered by a short message, then dial the international number. Note that with callthrough, charging starts when the first call is answered so you pay to dial and listen to ringing or busy, but the call costs are usually very competitive. Callthrough prices shown in the comparison are the Service Charge for the number added to an average Access Charge of 10p/min, so a number with a 1p/min SC is listed as 11p/min, to allow comparison with billed calls that don't include an SC. Note SC calls generally don't have a call set-up cost, which is often 15p or more added to billed calls.
Service Type: VoIP   VoIP (Voice over Internet Protocol) calls require a broadband internet connection, either ADSL over a telephone line or a cable modem. Most VoIP services provide a telephone adaptor or it might be built into an ADSL or cable modem already, allowing a normal telephone to be used for calls. Or you can buy VoIP telephones, which are widely used by businesses for cabling simplicity. PC only services use PC software, a sound card and PC headset to make telephone calls, the PC must remain powered on to receive calls. The performance of VoIP calls varies greatly depending on available internet bandwidth.
Service Type: Web Page   Web page calls use a web browser to set-up a call between two telephones (landline or mobile), causing both telephones to ring and be connected. Note calls are not made using the PC, but with normal telephones.
Billing: Account   Account billing means calls are charged in arrears with a monthly or quarterly account, typically paid automatically by direct debit or credit card. Operators that allow payment by cash or cheque usually charge an extra monthly fee. Some operators include a free paper bill posted monthly or quarterly, more are now charging extra it, some only provide online billing via email or a web page.
Billing: Prepay   Prepay billing means that calls must be prepaid by depositing money in an account from which the cost of calls is automatically deducted. Prepay may be done by buying a phonecard, topping up the account from a credit card or calling a fixed price premium telephone number. The account may be set to automatically top-up from a credit card when it's nearly empty.
Billing: Premium   Premium billing is for Callthrough services where 08 or 09 numbers are dialled first, see above, so the call charge appears on your normal monthly or quarterly account.
International Calls   Different operators may place certain countries in different bands to those used by BT. The international prices should therefore be treated as approximate in such cases. These tables usually show the tariff for the first named country.
Call Set-up and Minimum Charges
 
 
 
Telephone calls may be charged in many different ways. Historically, BT charged calls in meter units with varying call duration for each fixed priced unit. In the 1970s BT changed to per second billing, with each call having a minimum charge. Recent years has seen calls charged both by length and with a call set-up or connection charge, to which BT changed in 2006. To simplify charging, many operators round the call length, typically up to the nearest minute, sometimes 6, 10 or 30 seconds. Business tariffs are more likely to charge calls by the second.
These tariffs tables show call set-up charges and minimum call costs separately for inland (01/02/03), mobile (075/077/078/079), international (00) and other (070/076/08/09) calls. Usually there is either a set-up charge or a minimum charge. The minimum call seconds is also shown, which is usually the duration rounding interval, so calls are rounded up to this period for charging.
Access Charge for Services calls   Charging for most non-geographic calls changed from 1st July 2015, so that 08/09/118 numbers will be advertised with a consistent Service Charge (ie 1/min), to which each operator will add their own consistent Access Charge (perhaps 2p/min, higher for calls from mobiles). The Access Charge is usually charged for one minute minimum with no call set-up, but may then be charged per second (BT), the Service Charge is always per second with no minimum. For residential customers, the Access Charge is fixed 24/7 for all call types, but Ofcom does not regulate call costs for business customers so operators may charge varying costs, add call set-up or charge different Service Charges. In the Business table, an access charge of NAT means it's equal to a national call including any set-up charge, a percentage means that value is added to the Service Charge.
Call Periods - BT residential   Daytime (peak) period is 7am to 7pm. Evening (off-peak, night) period is 7pm to 7am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends. Prior to 1st April 2010, daytime was 6am to 6pm, and prior to 16th February 2005 it was 8am to 6pm.
Call Periods - BT business   Daytime (peak) period is 7am to 7pm. Evening (off-peak, night) period is 7pm to 7am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends. Prior to 1st April 2008, daytime was 8am to 6pm.
Call Periods - other operators, unless stated   Daytime (peak) period is 8am to 6pm. Evening (off-peak, night) period is 6pm to 8am. Weekend period is midnight Friday to midnight Sunday. If no price is shown for weekends, the Daytime and Evening prices apply seven days a week. Off-Peak period is Evenings and Weekends.
Broadband Traffic Figures   For most broadband services, two figures are quoted: download speed and monthly bandwidth limit. Download speed is megabits per second, ie 14Mb, and is the estimated best speed on a short good quality line, the speed may often be slower. Typically, divide by 10 to get the megaytes per second to represent file sizes, so a 14 MByte file would take 10 seconds to download at 14Mb. Upload speeds are not often quoted, but are always much slower. Monthly bandwidth is measured in gigabytes, so 20GB is 20 GBytes, or 20,000 MBytes. Where unlimited bandwidth is offered, there may still be hourly or daily limits, or a fair usage policy with a limit. Sometimes speed is reduced temporarily when bandwidth limits are reached, more often you get an excessive usage bill.
Broadband Offer Prices   The comparison does not attempt to list short term discount or special offer prices (which often change) offered by virtually all providers to attract new customers, only the long term published prices. Usually discounts are only for a few months, although some providers now offer 12 or 18 months at the discount price. We always list the continuing price after the discount period is over, assuming few customers want the hassle of changing yearly.
Tariff Dates   Dates in this table show when tariffs were last checked if the tariffs are older than three months, in addition to when the tariffs became effective. This typically means the operator has emailed stating there are no changes this month, or the web page is unchanged. Note that some operators may not keep their web site up to date, and worse, don't date their tariffs either.
Operator Assistance Calls   Calls made via the BT operator are charged at 1.32/min for inland, mobile and 08 calls, with a 3.98 call connection charge. International calls are 1.32, 1.99. 2.65, 3.98 or 5.31/min depending on country with a 7.25 international call connection charge.
Payment by Direct Debit   Most telephone packages are paid in arrears, quarterly for BT and monthly for most other operators. Payment is usually by direct debit, with payment by other means attracting an additional cost of 3.06 per month for BT business (no VAT chargeable), up to 4.09 for some other operators. From 1st December 2014, BT no longer charges residential customers extra for non-automated debit payments.
NTS - Number Translation Service   Number Translation Service refers to calls to non-geographic numbers (starting with 07, 08, 09, such as 07000, 0845, 0870, etc). Calls to such numbers are effectively translated for delivery to 'hidden' geographic numbers. Most operators have differing prices for geographic and NTS calls, the latter often being more expensive due to payments being made to the NTS operator (which may kick back money to the whoever rents the number. From 1st August 2009, revenue sharing ceased for 0870 calls, which should now be charged the same as 01/02 calls.
Timeline (speaking clock)   Calls to Timeline 123 are charged by BT at 36.5p per call residential, and 53p (ex VAT) business.
Calling and Network Features   Telephone lines always offer various calling and network features, some free, some charged per call, some requiring monthly payment, usually controlled using four digit codes. The features available on any line will depend on the exchange capability, and sometimes whether a wholesale operator decides to resell a BT feature. The common features are listed below, with some of the different names under which they are known. Prices shown are BT residential including VAT, business sometimes costs more, full prices are in the Line Rentals table.
BT Answer 1571 Voice Message Service Voicemail A voice messaging service that answers incoming calls when there is no reply or the line is busy, costs 1.97 a month (free for business provided two chargeable call made each month), records messages up to two minutes long, maximum 10 messages at a time, for 20 days. 1571 Call Return allows the call to be returned for 26.5p per call (19p business). VIP whitelists numbers never to be blocked, and Do Not Disturb specifies times of the day when all phone calls (except VIP) are send to voicemail.
BT Answer 1571 Text Alert Voice Message Service Voicemail Text Alert Similar to above, but sends a text message when a call received. Not available for new supply from Sept 2009.
BT Answer 1571 Enhanced Voice Message Service Voicemail Enhanced Similar to above, but enhanced with personalised greeting.
BT Call Minder Standard Voicemail Plus A voice messaging service that answers incoming calls when there is no reply or the line is busy, 4.25/month residential, 4.10/month business, one mailbox, personal greeting, maximum 30 messages at a time, for 30 days.
BT Call Minder Extensions and Premier Voicemail Extensions and Premier Call Minder Extensions is similar to Call Minder Standard, but with nine mailboxes, 4.90/ month. Call Minder Premier is a voice and fax messaging service with five mailboxes for 6.60/month with two or four extra mailboxes available for extra cost.
BT Caller Display Display Caller Number, CLIP Caller Display shows the number (Calling Line Identity, CLI) of the person calling on suitable telephones, if not withheld or unavailable, for 4.25/month residential, 3.70/month business. 1.75/month if you sign up for BT Privacy at Home. Free with Home Phone Saver.
BT 1471 Call Return Last Number Recall Call Return reports the last call received and allows it to be returned for 22.5p per call, Call Erasure 1475 allows the last call number to be removed.
BT 141 Withhold Number Number Conceal Call 141 withholds your CLI from the next call made. Call 1470 to permanently withhold your CLI from all calls made or before a call to release the CLI for just that call. Free.
BT Choose to Refuse Select to Reject, Last Caller Barring, Elect to Reject Choose to Refuse prevents unwanted or nuisance calls getting through. If an unwanted call is received, even withheld, further calls from that number can be refused, up to 10 numbers in total, 4.75/month residential, 6.20/month business. It will not block presentation numbers such as 0800 or 0844, only the real underlaying CLI. Specific numbers may also be added to the list of 10 blocked numbers. Not included in call feature bundles. Free with Home Phone Saver.
BT Call Protect (residential)   The fre residential BT Call Protect service reduces nuisance phone calls, using a BT updated blacklist, a personal blacklist and by specifying individual call types (withheld, international) and sending them straight to a junk voice mailbox. It is set-up online at bt.com/callprotect .
BT Anonymous Call Rejection Reject Anonymous Caller Anonymous Call Rejection prevents any calls being received from callers that withhold their number, 5.80/month residential, 6.80/month business. This does not block 'unavailable' calls, typically international but also UK originated. Not included in call feature bundles. Free with Home Phone Saver.
BT Call Waiting Incoming Call Alert Call Waiting bleeps to warn a second call is waiting to be answered, allowing holding the first call to answer the second,4.25/month residential, 3.70/month business.
BT Call Barring   Call Barring allows certain type of calls to be blocked, unless a PIN is entered first, 4.25/month, 3.70/month business. BT allows incoming and/or outgoing calls to be barred using codes and a PIN, options for outgoing call barring are: all calls, national/mobile/international, international only, operator/text calls, call feature numbers and premium numbers. Other operators may allow mobile calls and directory enquiry calls to be barred.
BT Outgoing Calls Barred, Incoming Call Barred, Temporarily out of Service OCB, ICB, TOS BT Restriction of Service at Customer's Request allows all outgoing (OCB) and or incoming calls (ICB) to be barred, or the line taken temporarily out of service (TOS), single payment of 23.24 business or 26.60 residential, when the restriction is raised, no charge to restore service. Typically used for broadband only and alarm lines.
BT Call Barring to Premium and/or International Calls   BT will bar access to premium numbers without cost, barring international numbers costs 3.70/month business, 1.50/month residential.
BT Network Controlled Calling   BT Network Controlled Calling bars all calls except to 10 listed numbers for customers that make involuntary nuisance calls, only available from BT's Age and Disability Unit.
BT Call Diversion Call Divert Call Diversion allows incoming calls that are not answered to be automatically diverted to another telephone number, sometimes a mobile or international destination, with the diverted call cost being charged extra , 4.25/month residential, 3.70/month business. Calls may be diverted that don't answer after 15 seconds, when engaged or all calls immediately, with the divert number changeable.
BT Call Diversion and Bypass Number   Similar to Call Diversion, but with a second bypass telephone number that is not diverted, 7.30/month business, withdrawn for residential Sept 2010.
BT Smart Divert Remote Call Divert Smart Divert is similar to Call Diversion but the service may be controlled remotely using a PIN, 7.30/month business, 5.80/month residential. Not included in call feature bundles.
BT Smart Divert and Bypass Number   Similar to Smart Divert, but with a second bypass telephone number that is not diverted, 10.90/month business.
BT Remote Call Forwarding   Remote Call Forwarding (RCF) is similar to Call Diversion but primarily for ceased lines, set-up 60 with VAT then 26/month residental with VAT, 34.72/month business plus VAT plus line rental and call charges, 15 to change the divert number.
BT Call Sign Call Signature Call Sign provides two different telephone numbers for the same line, offering a different ringing cadence or tone for the second number, although some telephones may be unable to distinguish them, 4.25/month residential, 3.70/month business.
BT Three Way Calling Three on a Call, 3 Way Calling Three way calling allows talking to two other caller at the same time, available for 4.25/month or 69p/call residential, 3.70/month or 80p/call business.
BT Reminder Call Remind Me Call Reminder Call provides booked alarm calls, either repeated daily or just as a one-off, 4.25/month or 55p/call residential, 3.70/month or 45p/call business,
BT Ring Back Auto Redial, Ring Back When Free Ring Back keeps trying to dial a busy number for up to 45 minutes, 4.25/month or 55p/call residential, 3.70/month or 45p/call business.
BT Presentation Number   Presentation Number is for business lines only, allows a different CLI to be presented other than the real network CLI, typically on 0800 or 0844 number for call centres, 60 set-up, 3.75/month per installation plus VAT.
BT Bypass Number   Bypass Number is for business multi-line groups only, providing a second telephone number for the same group of lines, 3.70 per line. BT no longer offer bypass numbers for single lines.
BT Caller Redirect   Call Redirect provides an announcement of a new telephone number but does redirect the call, usually for a ceased line, residential 30.60 for three months with VAT, business 53.70 for three months, plus VAT.
BT Feature Packs   Multiple call features may be combined at lower cost, Call Waiting, Call Diversion, Call Barring, Caller Display, Reminder Call, Ring Back, Three Way Calling, 8.50/month residential. 7.30/month business for up to four, 11.50/month residential, 10.30/month business for up to nine.
Quick Dial Code Calling Quick Dial (no longer offered by BT) provides 10 or 20 dialling short codes, 2.04/month from Virgin Media.
Directory Enquiries   From 10th December 2002, competition was introduced for directory enquiry calls using many new 118 prefixed numbers. BT had over 150 different price bands for the competing services, but many were never used, and were replaced with up to 100 access charge bands from 1st July 2015.
BT Prices 0800 800150 Effective from 2nd April 2017, source BT Price List, http://www.bt.com/pricing/. Note that BT charges a surcharge of 30p/min to 50p/min (including VAT) for calls to most international mobiles. For a dishonoured payment, BT charges 10 residential and 15 business. For a late payment, BT charges 7.50 residential, 30 business.
Call Duration Rounding   BT charges calls by rounding the duration up to next second, 15 seconds or minute depending on the tariff and call type. This effectively becomes the minimum call cost, plus the connection charge. Most premium calls are rounded to the next second except those that have a minimum length of one minute. BT bills are calculated by pricing most calls at ex-VAT, rounding up to nearest penny, adding VAT, then rounding up again to nearest penny. Non-geographic calls are charged at VAT inclusive prices and then rounded up to nearest penny.
BT Standard Residential and Payphone   This is the original standard tariff for all residential and business users. Most residential users have been moved to BT Together Option 1, now Calling Plans, except those on the Light User Scheme or BT Basic, some ISDN lines and payphones. Call set-up fee 3.3p.
BT Business Line Connection Charge   Business line connection charge is 140 plus VAT for a new analogue line with 12 month minimum period, 125 for 24 months, 40 for takeover if the line has dial tone and no changes are required. New telephone number 43. Takeover is 15 for various BT business packages.
BT Business Line Rental   Business analogue line rental (with 12 month contract) is 23.70/month, ISDN-2e 54.00/month, ISDN-30e 26.40/month per channel, with an extra 6/month when not using direct debit. All excluding VAT. Rental cost is reduced for two, three and five year contract terms. Comes with Prompt Care which means faults should be fixed within 24 hours, 6 days a week in business hours (8am to 6pm).
BT Business Value Line Rental   Business value analogue line rental (with 12 month contract) is 16.90/month for contracts prior to 22nd Feb 2016, 19.20/month currently, no auxiliary working so single lines only, with an extra 6/month when not using direct debit. All excluding VAT. Only available for ordering online. Rental cost is reduced for two year contract terms. Comes with Standard Care which means faults should be fixed within 48 hours, 5 days a week in business hours (8am to 6pm).
BT Business Critical Line Rental   Business critical analogue line rental (with 12 month contract) is 28.50/month, with an extra 6/month when not using direct debit. All excluding VAT. Rental cost is reduced for two year contract terms. Comes with Critical Care which means faults should be fixed within 6 hours, 24 hours a day, 7 days a week.
Business paper free billing   The discount for business paper free billing was discontinued 1st April 2013.
Business paper billing cost   From 1st November 2015, for business customers, each printed summary bill costs 4 (this includes itemised costs for calls over 40p) and a printed fully itemised bill costs 8, plus VAT. Extra 6/month for non-automated bill payment.
BT Standard Business   This was effectively a new tariff in November 2005 for standard business lines, with higher international call costs than the original standard tariff. Most business users should be using BT Business Plan or Customer Commitment. Call set-up fee of 25p (plus VAT) for inland, mobile and international calls, 60 second billing. Minimum call cost 5p (plus VAT) for non-geographic, premium, satellite, international ISDN and mobile ISDN, rounded minute billing. Access charge is 25p/min plus call set-up of 25p.
BT Business Call Essentials   Business tariff for calls and lines, minimum one BT line, max 50 lines, minimum period two years with line rental. Call set-up is 2p, except non-geographic which are 5p minimum call cost instead. Includes 100 inland minutes for no extra cost. UK Unlimited Call Package costs 10/month per line and provides unlimited inland 01/02/03/05 calls and UK mobile calls, maximum 60 minutes. IDD Calls Package costs 10/month and includes 2,500 minutes to about 100 countires. Access charge is 5p/min and 2p call setup.
BT Business Broadband and Infinity   BT Business Broadband ADSL up to 17M, 16/month with 10GB and 12 month contract, 12/month 24 month contract, Unlimited 24/month and 19/month. BT Infinity Broadband (FTTC) 40/10 32 for 40M with 50GB 12 month contact, 28/month 24 months, Infinity Unlimited 40/10 40/month and 35/month, Infinity Premium 80/20 49/month and 43, Unfinity Ultra (FTTP) 330/30 200/month and 150/month. Infinity Fibre on Demand FTTP 330/30 for FTTC areas is 200/month 36 month contract, 750 connection plus distance based charges.
BT Business Flex   Business tariff for calls and lines, minimum one BT line, 11 employees, minimum period one or two years auto renewed for further one or two years unless cancelled during 34 day window around expiry. Minimum committed call spend of 5,000/year. Line rental is 21/month, 20/month two year contract, Call set-up is 10p, except non-geographic which are 5p minimum call cost instead. Access charge is 2.5p/min.
BT Business - Business Choices Level 1 and 2   Not available for new supply since April 2007. Same set-up and call rounding as BT Standard Business.
BT Business - Key Countries, Key Cities, Key Regions, Key Numbers, Key Contact   Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business.
BT Dual Discount   Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business.
BT Complete Savings Plan   Not available for new supply since April 2000. Same set-up and call rounding as BT Standard Business.
BT Together for Business   Not available for new supply since October 2006. Same set-up and call rounding as BT Standard Business.
BT Customer Commitment 1 and 3 Business   48 different tariffs for 12 spend levels between 5,000 and 7,000,000, 1 or 2 year contracts, 2.8p (CC3) or 4p (CC1) minimum call charge. Per second billing. As of March 2012, just two spend levels, above 5,000 or 100,000. Access charge is same as national calls.
BT Business Plan   Business tariff with lower prices for various spend levels per customer. 5% credit of call spend for meeting minimum at end of year, otherwise a bill for the balance. Site based plans were discontinued in August 2006 and all prices shown are for customer based tiers covering multiple sites. Per minute call billing. Access charge is 13p/min and 8p call set-up.
Capped Prices   All pricing capping for the various Business Plan and SIP Trunk packages were discontinued from 1st May 2016.
BT Business Plan Lite   Similar to BT Business Plan but no minimum call spend, effectively the base business tariff for all business customers with low call volumes. Not available to new customers.
BT Business One Plan   Similar to BT Business Plan with banded spend levels, but only available to customers also taking BT Broadband and/or BT Mobile, eight pages of conditions and eligibility, 5% reward credit for the committed spend which includes broadband and mobile cost. 15 second rounded call billing. From 12th Feb 2012, different price bands removed for new customers so prices same. Access charge is 13p/min and 5p call set-up. Not available to new customers.
BT Business One Plan Plus   Similar to BT Business Plan, for customers with up to 100 access lines gives free calls (up to one hour) between these lines of a maximum average of four hours per day, subject to complex conditions. Not available to new customers.
BT Business One Plan Inclusive Call Packages   Similar to BT Business One Plan, the Unlimited Call Package includes unlimited inland, mobile, 0845/0870 and international calls to about 200 countries (max one hour). Cost is 19/month for 500 annual spend (reducing 50p for each spending tier to 400,000). 2 year contract. Not available to new customers.
BT Business One Plan Traditional   Similar to BT Business One Plan, but no requirement to take BT Broadband or BT Mobile. Has a lower 200 annual spend tier at 27.50/month (reducing 50p for each spending tier to 200,000), inland calls price cap is 20p, UK mobile price cap is 25p. Not available to new customers. Access charge is 13p/min and 5p call set-up.
BT Business Reward   Similar to BT Business Plan with banded spend levels of 200, 500, 5,000, 30,000, 100K and 200K, contributory spend include line rentals, 8.33% reward credit for the committed spend. Local, national and G21 calls, connection charge 2p, then per min until 10p reached, max 60 mins. 3.5p for 200, 2.7p for 500, 2.6p for 5K, 2.5p for 30K, 2.4p for 100K. 2.3p for 200K spend. Optional UK mobile capped at 25p for 60 mins. 15 second rounded call billing. Not available for new supply since October 2009.
BT Business Complete   Business tariff for calls and lines, minimum one BT line, max 50 lines, minimum period two years with line rental. Call set-up is 2p, except non-geographic which are 5p minimum call cost instead. Includes 500 inland minutes for no extra cost. Has complex prerequisities. Not available to new customers.
BT Business Plan (CR)   Not available for new supply since October 2006.
BT Business Broadband Voice and Hosted VoIP Pay as You Go   Not available for new supply from September 2015.
BT Hosted VoIP Standard   Business VoIP for between three and 100 lines per installation, 80 connection, then 7.50/month per VoIP line for one year contract, first geographic number free, subsequent numbers 2.99/month, requires BT Broadband (max eight lines per connection) and BT Broadband Hub. Offers hunt group and MADN (Multiple Appearance Directory Number). Calls charged per BT Business Broadband Voice. Not available for new supply from September 2015.
BT IP Trunk   Business VoIP for a customer PBX using BT Business Broadband, not available for new supply from 2012.
BT SIP Trunk   Business VoIP for a customer PBX rental 13.95/month per channel, geographic number 50p/month. Monthly cost includes 5,000 minutes of inland and international calls (to 200 countries) and 500 minutes of UK mobiles minutes, each call maximum one hour. Requires BTnet Access service.
BT Business Cloud Phone   Uses Voice over IP with BT Broadband, various IP phones and devices available.. Service connection charge 100, Basic package including 500 UK minutes and 056 number 15/month each user, geographic 01/02 number 50p/month, includes basic call management, auto receptionist and audio conferencing, Connect package is 20/month with 500 UK minutes or 23/month with unlimited UK calls, adds web meeting and multi-point HD video conferencing. Calls rounded up to next 30 seconds, no call set-up, no 09 calls.
BT Cloud Voice   A virtual phone system in the cloud, using Voice over IP with BT Broadband, with reception console, from 8/month per user.
BT Residential Line Connection Charge   Residential line connection charge is 130 with VAT for a new analogue line with 12 month minimum period, zero for takeover if the line has dial tone and no changes are required. New telephone number 46.98.
BT Residential Line Rental Saver   Provides cheaper line rental at 17.09/month when paid annually in advance as 205.08 by credit or debit card with another BT package. Not allowed with Home Phone Saver.
BT Line Rental Plus   Line Rental Plus costs 20.99/month (2 more than standard) and includes priority fault fixes 24 hours earlier than standard (but only five days a week), bill alerts, free call barring and choose to refuse.
BT Paper Bill Cost   BT charges residential broadband customers that require a paper bill 1.70 per bill produced since they can otherwise view it online, but non-broadband customers still have an optional free paper bill.
BT Calling Plans - Calls
 
 
 
BT's current residential discount packages, including line rental, bundled calls and specific lower prices for most calls. BT Unlimited Weekend Calls is the standard tariff for newf BT residential customers (except BT Basic). Residential PSTN line rental is 18.99/month or 56.97 per quarter. All including VAT. Note Channel Islands calls have a special price band and are not free in any plans.
Most calls (except fixed fee) have a 21p set-up charge (instead of a minimum call charge) with call duration rounded up to the next whole minute. Each call charge is rounded up to the next penny, then the total bill rounded to next penny, and VAT added. 12 month minimum contract.
BT Unlimited Weekend Calls Calling Plan for residential PSTN lines, free with line rental 18.99/month. 01/02/03 weekday daytime and evening calls cost 12p/min, weekend calls are free for the first hour, then 12p/min. Extra 2/month for non-automated payment. 21p connection charge except some non-geographic which are 5.5p minimum charge. International mobile calls are 30p per minute higher than landline calls. Weekend 0845/0870 calls are free for the first hour, subject to a maximum of 150 calls/month and 1,000 minutes/month. Free calls are limited to voice calls, not data or internet. Introduced for new customers from 19th April 2013.
BT Unlimited Evening and Weekend Calls   Calling Plan for residential PSTN lines, rental 21.79/month (3.80 extra over line rental). Similar to Unlimited Weekend Plan, but evening calls also free for the first hour, 12p/min afterwards. Evening 0845/0870 calls are free for the first hour. Introduced for new customers from 19th April 2013.
BT Unlimited Anytime Calls   Calling Plan for residential PSTN lines, rental 27.98/month (8.99 extra over line rental). Similar to Unlimited Weekend Plan, but all 01/02/03 calls free for the first hour, 12p/min afterwards. Inland mobiles calls are half price at 8p/min. All 0845/0870 calls are free for the first hour. Introduced for new customers from 19th April 2013.
BT Home Phone Saver 2019   Calling Plan for residential PSTN lines, rental 21.99/month (4 extra over line rental, not allowed with Line Rental saver). Minimum 18 month contract. Similar to Unlimited Weekend Plan, but all 01/02/03 calls free for the first hour, 11p/min afterwards. All 0845/0870 calls are free for the first hour. Includes free Privacy Call Features, Caller Display, Choose to Refuse and Anonymous Call Reject. Introduced for new customers from 20th June 2013, BT Home Phone Saver 2018 introduced 6th June 2015 with rental up 1, BT Home Phone Saver 2019 introduced 3rd April 2016 with rental up 1 but no increase until January 2019,
BT Friends & Family International   Additional package for BT Calling Plans that provides reduced cost international calls for 1.65/month. Previously called International Saver and BT International Option. Note this package is unrelated to the original Friends & Family that discounted only a few specific numbers.
BT International Freedom   Additional package for BT Calling Plans that provides free international calls (max 60 minutes) to 36 destinations for 7.80/month, and reduced prices to further countries. Calls are charged at 2.9p/min after the first hour and after 600 minutes per month.
BT Calling Plans - Plans (previously BT Together Options)   BT's old residential discount packages, including line rental, bundled calls and specific lower prices for most calls. Not available for new supply from 19th April 2013.
BT Together Basic   Discontinued from 1st July 2003, replaced by BT Together Option 1, similar rental but no call allowance.
BT Together Options   Discontinued from 1st April 2008, replaced by BT Calling Plans.
BT Friends & Family   Discontinued from April 2009, this scheme discounted just a few specific numbers.
BT Friends & Family Mobile   Not available for new supply from 23rd July 2011.
BT BestFriend   Discontinued from April 2009, this scheme discounted just one specific number.
BT Friends & Family Auto Update   Discontinued from April 2009, this scheme discounted just a few specific numbers.
BT Calls and Broadband   Combines free call plans and broadband. Broadband costs 17/month combining Unlimited Evening Plan with up to 17 meg with 12 gig usage, Unlimited Broadband combines Weekend Calls and up to 17 meg with unlimited usage for 22/month, BT Weekend Calls and Infinity Extra (FTTC, fibre to the cabinet) with up to 52 meg down, 9.5 meg up, with 25 gig usage for 23.50/month, BT Weekend Calls and Unlimited Infinity 1 with up to 52 meg down, 9.5 meg up and unlimited usage for 28.50/month, BT Weekend Calls and Unlimited Infinity 2 is up to 76 meg down, 19 meg up and unlimited usage with free evening calls for 35/month. Anytime calls extra 8,99/month. All prices require BT line rental at 18.99/month, and an 18 month contract and include a BT Home Hub. Excess data over cap 1.50 per GB. The above broadband prices are lower for the first year and weekly offers vary.
BT Basic (replaces Light User Scheme)   BT Basic is a social telephony scheme for customers who are in receipt of certain state benefits. Both exclude households with more than one telephone line, ADSL or a contract mobile phone (BT Basic allows a low usage PAYG mobile). BT Basic rental is 5.10/month when paying by direct debit including a 1.50/month call allowance, but local and national calls are charged at 11.3p/min. Access Charge is zero. Broadband with 10G usage costs 4.85/month. The Light User Scheme was withdrawn in July 2010.
BT Broadband Talk   Discontinued from December 2016.
BT Broadband Talk Softphone   Discontinued from December 2016.
BT Communicator   Discontinued from end of 2006. Replaced by BT Broadband Talk Softphone.
0844 Calls (Finarea SA) residential www.0844calls.co.uk Effective April 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 2727, 2p 0844 462 3838, 4p 0844 428 2525, 5p 0844 566 6969, 6p 0871 754 9090, 8p 0871 551 2323, 10p 0871 999 3939, 13p 0911 922 2525. Prices shown in the comparsion include an average 10p Access Charge.
18185.co.uk (Finarea SA) residential 0808 170 1818 Effective October 2016, source web site. Calls charged per minute with 4p connection charge international, 5p UK, monthly billing, higher cost to international mobile numbers, numbers must be registered. SMS 1p each.
1899.com (Finarea SA) residential 0808 170 1899 Effective October 2016, source web site. Calls charged per rounded minute with 4p connection charge international, 5p UK, monthly billing, higher cost to international mobile numbers, telephone numbers must be registered. 0808 and 020 numbers for cable and mobile customers with some prices slightly higher. SMS 1p each from web site.
4tel Communications Business Tariff 0800 505 3210 Effective May 2013, source web site. Offers CPS and wholesale line rental, 11/month, rolling 30 day contract, 12 month contract gives 10% discount on call charges, no minimum call charge. Anytime 500 PLUS gives 500 minutes of UK landline and mobile calls for 10/month,, Anytime 600 gives 600 minutes of UK inland calls for 5.40/month, Anytime 1000 1,000 minutes for 8.50, Anytime 2500 2,500 minutes for 20, Anytime 10000 10,000 minutes for 74.99.
ACN 1, 2 and 3 residential 0800 331 6007 Effective 9th February 2017, source web site. Per second billing, monthly billing by direct debit. Line rental 16/month or 144 annually in advance. Differing international call costs each plan. 15.32p connection charge. 1.85/month for non direct debit. ACN 1 is 2/month including 2 worth of calls, with free weekend local and national calls for first hour. ACN 2 costs 4.75/month (2 with line rental) including 2 worth of calls, with free off-peak calls. ACN 3 costs 5.50/month with free peak and off-peak local and national calls. 99p/month for calls to Poland at 3p/hour as addon to ACN1 with call rental. 0845/0870 calls are free if 01/02/03 are free. Daytime is 7am to 7pm. No published Access Charge.
ACN business 0800 331 6007 Effective 9th February 2017, source web site. Per second billing, monthly direct debit. Analogue line rental 13.99 per month, ISDN2e 30 per month. Min call charge 3p, local and national calls capped at 15p/hour with a set-up of 4.16p, mobile at 25p/hour with a set-up of 7.35p. Minimum calls per month 1.67.
Adept Telecom HomeTalk 4 residential 0870 190 9100 Effective 1st July 2016, source web site. Use CPS, monthly billing by direct debit or cheque. Free off-peak calls (up to 750 minutes per month), per second charging, 3p minimum call charge, access charge 6p/min, line rental 12.85/month, free Calls to UK Landlines 7.66/month.
Adept Telecom Workwise Platimum business 0845 450 4010 Effective 1st July 2016, source web site. Use CPS, monthly billing by direct debit, higher prices to international mobiles. Bronze for businesses spending less than 500/month, Platinum for more. 2.5p call setup charge for mobile, international and some non-geographic calls, no minimum call charge, per second billing, access charge 5p/min. Business analogue line rental 18.53/month with 12 month contract, ISDN-2 44.74/month. ISDN-30 channel 20.91/month. ADSL 20M 11.99/month with 20G, 14.99/month with 100G, 18.99/month unlimited, fibre 80M 29.99/month with 100G, 34.99/month unlimited.
Andrews & Arnold business and residential VoIP 03333 400000 Effective 1st October 2016, source web site. Offers VoIP with incoming geographic, 0845 or 03 numbers for 1.20/month inc VAT, blocks of 10 or 100 03 numbers available. Minimum call cost 2.4p inc VAT. Daytime is 8am to 6pm. Access charge is 2p/min inc VAT.
Axis Telecom Landline (business) 0800 288 9426 Effective November 2016, source web site and spreadsheet. Offer BT Wholesale, monthly direct debit, per minute billing, call connection charge 10p/call. Line rental 17/month in Hull, 13.99/month outside Hull. Talk Lite offer 250 minutes of 01/02/03//0845/0870, UK mobile and selected international calls for 2.99/month (max 60 mins), Talk Mid is 500 minutes for 4.99/month, Talk max is unlimited calls for 9.99/month.
Be Un Limited   Customers are now migrated to Sky.
Budgetcom (Finarea SA) residential http://www.budgetcom.co.uk Effective April 2016, source web site. Two stage dialling, using numbers depending on country 1p 0844 861 2612, 2p 0844 462 2626, 3p 0844 439 0303, 5p 0844 566 2828, 8p 0871 551 4141, 10p 0871 999 7676. Prices shown in the comparsion include an average 10p Access Charge. No mention of Access Charges on web site.
Call 18866 (Finarea SA) residential 0844 861 8040 Effective October 2016, source web site. Connection charge of 5p, charged per minute. Post paid by credit card. Available from registered BT or cable lines or mobiles (via 0845/020, some prices higher). SMS 1p each worldwide from web site.
Call2Call - IV Response 020 3323 0323 Effective September 2015, source web site. Dial through numbers, 1p 0844 640 0707, 2p 0844 605 0707, 3p 0844 799 0707, 4p 0844 330 0707, 5p 0844 889 0707, 6p 0844 909 0707. Prices shown in the comparsion include an average 10p Access Charge.
Call Happy (Sparkle Telecom) residential 0344 332 1444 Effective August 2015, source spreadsheet and web site. Uses premium numbers, 1p 0843 015 8808, 2p 0844 862 8808, 3p 0844 831 8808, 4p 0844 988 8808, 5p 0844 901 8808, 10p 0871 305 8808. Prices shown in the comparsion include an average 10p Access Charge. Call Happy also offer a pre-paid top up service.
Calls Discount (Tismi BV) residential http://www.callsdiscount.com/ Effective September 2015, source web site. Dial through using national and premium numbers, 0p 0161 311 3111 (only 0p if Manchester is a free call), 1p 0843 042 0050, 2p 0843 016 0050, 3p 0843 018 0050, 4p 0843 026 0050, 5p 0844 385 0050, 6p 0872 161 0050, 7p 0872 164 0050, 10p 0872 184 0050. Prices shown in the comparsion include an average 10p Access Charge.
Calls2Abroad (2Abroad) residential http://www.call2abroad.com/ September 2015, source web site. Dial through using premium numbers, 1p 0844 862 5755, 2p 0843 017 5755, 3p 0844 988 5755, 4p 0844 901 5755, 5p 0844 545 5755, 6p 0871 518 5755, 7p 0871 412 5755, 10p 0871 919 5755. Prices shown in the comparsion include an average 10p Access Charge.
Cheap Cheap Calls (Planet Numbers Ltd) (residential) 0344 332 1234 Effective February 2017, source web site. Two stage call through, 1p 0843 715 3333, 2p 0843 716 3333, 3p 0843 719 3333, 4p 0843 721 3333, 5p 0843 723 3333, 6p 0872 548 3333, 8p 0872 560 3333. Prices shown in the comparsion include an average 10p Access Charge.
Cheap Calling (Finarea SA) residential http://www.cheapestcalls.co.uk/ Effective September 2016, source web site. Uses national and premium numbers, 1p 0844 861 7575, 2p 0844 462 2525, 3p 0844 439 3232, 5p 0844 566 1414, 6p 0871 754 3434, 10p 0871 999 3838. Previously called Cheapest Calls. Prices shown in the comparsion include an average 10p Access Charge.
Cheap Calls (Tulp Solutions BV) residential http://www.cheapcalls.co.uk/ Effective September 2015, source web site. Call through two stage dialling, 1p 0843 015 0150, 2p 0843 017 6878, 3p 0843 019 6878, 4p 0844 988 6878, 5p 0844 901 6878, 10p 0871 305 6878. Prices shown in the comparsion include an average 10p Access Charge.
Cheaper International Calls (Sparkle Telecom) residential http://cheaperinternationalcalls.co.uk/ Effective February 2017, source web site and spreadsheet. Call through two stage dialling, 1p 0843 015 5020, 2p 0844 862 5020, 3p 0844 831 5020, 4p 0844 988 5020, 5p 0844 901 5020, 10p 0871 305 5020. Prices shown in the comparsion include an average 10p Access Charge. Cheaper International Calls also offer a pre-paid top up service.
Cheapest Chat residential (Simply-Fone) 0844 545 9876 Effective February 2016, source spreadsheet. Prepaid service, with payment made by calling a 1 fixed fee premium number for a 1 top-up, maximum 3/day. Calls are made via an 020 number called from the same line as the top-up, no setup fee, 60 second billing.
Cherry Call (Planet Numbers Ltd) (residential) 0844 332 1444 Effective February 2017, source web site. Two stage call through, 1p 0843 715 4444, 2p 0843 717 4444, 3p 0843 719 4444, 4p 0843 721 4444, 5p 0843 723 4444, 6p 0872 548 4444, 8p 0872 560 4444. Prices shown in the comparsion include an average 10p Access Charge.
CytaUK Cyta.Talk 0800 036 0078 Effective December 2016, source web site. Offers line rental at 13.58/month or 10.98/month if paid annually, CPS. Cyta.Talk1 is free with off-peak inland calls 5.5p/call max one hour and Cyprus off-peak free, 3p/min peak, Cyta.Talk 2 costs 6.13/month with free off-peak inland and Cyprus and Greece calls. Cyta.Talk 3 costs 15.32/month with free inland and Cyprus, Greece, Australia and USA calls. Cyta.Talk 4 costs 12.50/month with free inland and Cyprus and Greece calls. Cyta.Talk 5 costs 6,32/month with free inland calls. Cyprus mobile is 5p/min. Payment by direct debit or credit card only.
Daisy Communications Business 0845 450 6669 Effective 1st February 2017, source web site. Offers wholesale line rental and CPS calls, monthly direct debit only. Business analogue line 23.50/month, ISDN2 53.00/month, ISDN30 channel 26.00/month with 12 month contract, cheaper for two or three year contracts. Access charge 8.5p/min. 750 Fixed and 100 Mobile Minutes Bundle for 20.99 including line rental and two year contract, 2,000 Fixed and 200 Mobile Minutes Bundle 27.99 including line rental and two year contract. Business Basics package 24.99/month for line rental, 500 free inland minutes and up top 24M broadband with 10G bandwidth, extra 2.50/month for unlimited broadband. 4.95/month if payment not by direct debit, 4.95/month for a paper bill.
Dial 123 Instant (residential) 0333 555 9372 Effective September 2015, source web site. Two stage call through dialling using numbers depending on country, 1p 0843 230 0123, 2p 0843 228 0123, 3p 0843 231 0123, 4p 0844 904 3624, 5p 0844 2170 0123, 6p 0871 751 7639, 10p 0872 003 1646. Prices shown in the comparsion include an average 10p Access Charge.
Dial Around (Finarea SA) residential www.dialaround.co.uk Effective September 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 7171, 2p 0844 462 3434, 3p 0844 439 9393, 4p 0844 428 2929, 5p 0844 566 4566, 8p 0871 551 6060, 10p 0871 999 9292. Prices shown in the comparsion include an average 10p Access Charge.
DialWise (Finarea SA) residential http://www.dialwise.co.uk/ Effective September 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 2828, 2p 0844 462 3030, 3p 0844 439 9292, 4p 0844 428 4646, 5p 0844 566 6868, 8p 0871 551 5050, 10p 0871 999 9191. Prices shown in the comparsion include an average 10p Access Charge.
Direct Save Telecom residential 0800 027 3930 Effective 31st October 2016, source web site. Offers wholesale line rental and CPS calls, monthly direct debit. Line rental 16.95 with 28 day rolling agreement, 15.95/month with 18 month contract, 13.50/month paid annually in advance. Call set-up 15.1p, access charge 20p. Option 1 PAYG, Option 2 2.95/month free off-peak calls, Option 3 6.75/month free inland calls and half price mobile calls. International Option 1.50/month up to half price international calls. Broadband Deal is 6/month and 17M unlimited 12 month contract, 3/month 18 month contract, Non Contract 20GB Broadband is 11.95/month 17M with 20G, Non Contract Unlimited Broadband is 16.95/month unlimited, Fibre Broadband 38M 14.55/month unlImited, 76M 21.75/month with 12 month contract.
Discount Dial (Finarea SA) residential http://www.discountdial.co.uk/ Effective September 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 3030, 2p 0844 462 3535, 4p 0844 428 9090, 5p 0844 566 3566, 8p 0871 551 6565, 10p 0871 999 9393. Prices shown in the comparsion include an average 10p Access Charge.
DiscountVoIP (Delmont) +35 220 881 791 Effective September 2016, source web site. VoIP service using SIP, requires broadband. Prepaid account, calls charged for 60 seconds. Can also be accessed using four UK local numbers.
Doubledial residential http://www.doubledial.co.uk/ Effective September 2016, source web site. Two stage call through dialling using numbers depending on country, 'free' 0333 555 3872, 1p 0843 230 1010, 2p 0843 228 1020, 3p 0843 231 1030, 4p 0843 229 1040, 5p 0844 217 1050, 6p 0872 266 1060, 8p 0872 268 1080. Prices shown in the comparsion include an average 10p Access Charge.
DrayTEL Silver Tariff VoIP residential 0845 557.5570 Effective August 2015, source web site. Pre-paid VoIP SIP service, 20 or 50 credit card top-up, per second billing. Free incoming geographic number, 0845 number 9.99 one-off, 03/056 2.99/month. Top-ups valid for a year. Also provide 020 access.
DrayTEL Monthly Service Plans business 0845 557.5570 Effective August 2015, source web site. Monthly service plans, direct debit, per second billing, includes incoming geographic number. Standard 19/month 1 inbound number, five SIP channels, 2,500 UK landline minutes and 50 mobile minutes. Professional 49.99/month, three inbound numbers, 5,000 landline minutes, 200 mobile and 50 international. Enterprise 116.99/month five inbound numbers, 10 SIP channels, 10,000, 400 and 100 minutes respectively.
Eclipse business   Now rebranded as KCOM.
Everything Everywhere Broadband residential (aka Wanadoo)
 
0800 072 5563
 
Effective 23rd January 2017, source web site. Broadband packages with CPS, 20p connection charge, per minute charging, 12 month contract, free inland off-peak calls, line rental 18.50/month includes free call features and voicemail, Line Rental Saver 16.58/month paid annually. All broadband 14 meg download speed and unlimited bandwidth. Broadband & Off-Peak Calls (previously Home Max) 10/month (plus line rental) with EE mobile, 20/month without, Broadband & Anytime Mobile Calls 16.50/month (plus line rental), with EE mobile, 26.50/month without includes untimed calls to 30 countries.Broadband is extra 15/month outside EE network area with 20G bandwidth. Fibre Broadband up to 38M 16/month, up to 76M 22/month.
Access charge is 11p/min but not charged for 0845 and 0870 calls if 01/02/03 are free (service charge still paid). Internatiuonal Extra adds 500 minutes to 42 extra countries including India, Pakistan and 30% off other countries. Note that EE offers significantly lower broadband prices for the first 18 months, Broadband 1/month, Fibre Broadband 38M 10/month and 76M 18/month. Previously Orange and Wandaloo.
First Number (Wavecrest) 0870 801 7800 Effective February 2017, source web site. Two stage dialling, using numbers depending on country, 1p 0844 869 9700, 2p 0844 972 9700, 3p 0844 593 9700, 4p 0844 906 9700, 5p 0844 578 9700, 10p 0871 780 9700, 15p 0905 771 9700. Prices shown in the comparsion include an average 10p Access Charge.
Fleur Telecom residential 0333 320 4020 Effective 1st Janauary 2017. Offers CPS and line rental, monthly account by direct debit or credit card (with surcharge), call set-up 15p, charging per minute, access charge 11.5p/min, line rental 15.50/month with 10% discount if paid annually. UK Evening and Weekend Landline gives free off-peak calls for 4/month, UK Evening and Weekend Landline + Mobile adds free mobile calls for 7.50/month, UK Anytime Landline gives free inland calls for 8/month, UK Anytime Landline + Mobile adds free mobile for 11.50/month, UK Anytime Landline + Mobile + International adds 500 free minutes to 100 countries for 16.50/month. All broadband package prices include line rental and unlimited bandwidth, Simplicity Broadband is up to 8M for 30.50/month, Simplicity + Broadband is up to 17M for 23.50/month, Fibre Simplicity is up to 38M for 35.50/month and Fibre Simplicity + is up to 76M for 40.50/month.
FreeCall Prepaid (VoIP) (Dellmont) +35 220 881 791 Effective September 2016, source web site. VoIP service using SIP, requires broadband. Prepaid 10 Euros, calls charged for 60 seconds, free calls to UK landlines and 32 countries, max 300 minutes per week for 90 days after buying credit, then 1 to 2p/min to most countries. Incoming number free.
Fuel Home Phone residential 0800 036 0094 Effective 1st September 2016. Offers CPS and line rental, monthly account, call setup 15.5p, access charge 7p/min, peak hours 8am to 6pm weekdays. Home Phone costs 17.60/month including line rental and free off-peak calls, extra 3/month for anytime UK calls. Extra 2.25/month for paper bill, extra 2.25/month for payment other than by direct debit. 12 month contract, 30 days notice. 03 calls charged same as 01/02. New line installation 59. Broadband extra 6/month for 16MB unlimited. Now owned by New Call Telecom, previously called Primus.
Gradwell VoIP business 0845 003 0044 Effective July 2015, source spreadsheet and web, still valid January 2016. Minimum call cost 1.5p, higher cost to international mobiles. Single VoIP user with incoming geographic number 4/month or 20/month adds 4,000 minutes of UK inland calls, 28/month also with international calls to 34 countries. VoIP Multi User VoIP telephone lines for 8/month per telephone number (two lines), 3/month additional number, control panel to allocate PBX extension numbers, forwarding and voice mail. Enterprise VoIP PBX SIP or IAX inbound trunks 4/month, outbound trunks free but 25 set-up.
Hyperoptic resential 033 3332 1111 Efffective 1st October 2016, source web site. Offers fibre optic broadband and VoIP phone service to selected buildings, mainly multi-dwelling blocks of flats in major cities. No phone rental since no telephone line (VoIP), call set-up 10p/call, access charge 10p/min, 60 second billing. Anytime free inland calls for 3/month, International plan for 5/,month reduces international calls to 50 countries. Fibre optic broadband with 12 month contract, 20Mb down 1Mb up 25/month, 100Mb up and down 38/month, 1Gb up and down 63/month. Installation ordered before building live 40, afterwards 200.
ICUK Home User 0845 009 9175 Effective February 2016, source web site and spreadsheet. Offers CPS, no minimum call cost, direct debit payment, no minimum contract or monthly fees. Extra for international mobile. Previously Red Telecom. Residential line rental 11.58/month, one month contract for line takeover (8.40), three months for new installation (120). Home User Broadband all ip to 17M, Option 3 16/month 10G peak 100G off-peak, Option 4 20/month 20/100G, Option 3 25/month 50/200G. Unlimited LLU ADSL Cable & Wireless 25/month 24M. Home Fibre Broadband (FTTC) all up to 38M down, 2M up, Option 1 20/month 10G peak 50G off-peak, Option 2 30/month 50/100G, Option 3 40/month 100/150G, Option 4 60/month 200/250G, Option 5 120/month 500/750G.
ICUK Business User 0845 009 9175 Effective February 2016, source web site and spreadsheet. Offers CPS, no minimum call cost, direct debit payment, no minimum contract or monthly fees. Extra for international mobile. Business line rental 11/month, one month contract for line takeover (7), three months for new installation (100). Business ADSL Broadband all ip to 17M, Option 2 23/month 10G peak 100G off-peak, Option 3 28/month 10/100G, Option 4 34/month 20/100G, Option 4 34/month 50/200G, Option 5 41/month 100/100G. Unlimited LLU ADSL Cable & Wireless 20.83/month 24M. Business Fibre Broadband (FTTC) all up to 38M down and 10M up, Option 1 20.83/month 10G peak 50G off-peak, Option 2 29.17/month 50/100G, Option 3 37.50/month 100/150G, Option 4 54.17/month 200/250G, Option 5 108.33/month 500/750G.
IDNet Business 0800 701 2000 Effective May 2016, source web site. Offer wholesale line rental, Standard 14/month (includes many call features), Premium 20/month with Prompt Care, 25/month for ISDN-2e, 12.50/channel for ISDN-30e, and 1/month per DDI number. CPS and broadband, per second billing, call set-up 8p. One month contract. Unlimited Anytime costs 5/month/line for free inland calls, Unlimited Anytime + International + UK Mobile costs 10/month/line and adds free calls to 40 countrie and free inland mobile calls. IDNet is a trading name of Infinity Developments Ltd.
John Lewis Broadband (residential) 0800 022 3300 Effective 10th May 2016, source web site. Offers CPS and line rental for 15.50/month, monthly direct debit, per minute billing, call set-up 15p, access charge 9.58p/min. Talk Evening & Weekends package is free, Anytime 5/month with some international calls 25% cheaper. Unlimited 17M Broadband is 11/month, Fibre Broadband 38M and unlimited is 22.50/month, Fibre Extra is 76M for 27.50/month. Service is provided by PlusNet.
JT (Jersey) Core Line residential 01534 882882 Effective 12th January 2017. Service on the Channel Island of Jersey and Guernsey, minimum call charge 7p. Prices are for Core Line with rental 13.50/month. International 15 for 1.60/month reduces cost of 15 countries to 5p/min, Mobile Talk for 5/month gives 1,000 minutes to Jersey mobiles, National Talk for 5/month gives 1,000 minutes to UK landline and mobile, Super Talk for 10/month 2,000 minutes calls to Jersey landlines and mobiles. No VAT in Jersey but a new sales tax. Fibre broadband (FTTP) is being installed to all Jersey customers, 100Mb plan, 10MB upload with 20GB usage 24.99/month, 100GB usage 29.99/month, 150MB usage 34.99/month, 1Gb plan (100Mb upload) with 300GB peak 59.99/month.
Just-Dial Instant (New Call Telecom) 033 3321 8705 Effective October 2015, source web site. Just dial 0870 996 0990 (1p), 0844 720 0990 (2p), 0844 838 0990 (3p), 0844 904 0990 (6p), 0844 431 0990 (4p), 0944 570 0990 (7p), 0871 751 0990 (8p), 0871 801 0990 (9p). Prices shown in the comparsion include an average 10p Access Charge.
Just-Dial Pre-Pay (New Call Telecom) 033 3321 8705 Effective October 2015, source web site. Pre-pay service, 10 credit bought by text, or top up with credit card. Calls made to 01/02 number, credit expires six months after top up, connection charge is the per minute rate (max 10p).
Kent Tec business 01843 232777 Effective January 2015, source spreadsheets. Minimum call cost 1p. Analogue line rental for 12.38 per month, ISDN2e 24.75/month, ISDN30 15.68/channel/month. Formerly Kent Telephones.
Kesher Communications VoIP 0161 820 8353 Effective January 2017, source spreadsheet and web site. Offers VoIP Phone Lines, SIP trunks and hosted PBX, direct debit billing, minimum call charge 2p. Single user line 4.99/month including desk VoIP phone, multiple phones 4.99/phone/month. Starter SIP trunk with two calls free with minimum 5/month calls, additional call 3.99/month, incoming geographic number 2.99/month.
Kingston Communications Business Local and UK National 01482 602555 Effective 1st November 2016, source Price List. Kingston Upon Hull is the only area in the UK that does not have BT. It was also historically the only place with untimed local telephone calls 24/7 for a fixed cost and a higher rental. In Kingston area, Business Local analogue line rental including free local calls is 19/month, 4/month extra for free national calls. 1/month for non direct debit. Call set-up 10p, daytime 8am to 6pm.
Kingston Business Direct National   Outside Kingston area, Standard direct connect business tariff, minimum call charge 1.02p, analogue line rental 21.50/month. Previously known as TalkMore Business.
Kingston KC Local residential
 
 
 
Effective 1st September 2016, source Price List. KC Local (previously Talk 1) costs 15.99/month (including line rental) and gives untimed local calls, KC Local & Weekend (previously Talk 2) costs 17.99/month and adds untimed weekend calls and 5.5p/call evening national calls, KC Local, Evening & Weekend (previously Talk 3) costs 19.99/month and adds untimed evening calls. KC Anytime (previously Talk 4) costs 21.99/month and gives peak and off-peak untimed calls. The packages also include some free minutes for weekend mobile minutes. Daytime rate 7am to 7pm seven days for inland and mobile calls. 03, 0845 and 0870 calls charged same as 01/02/03, set-up 17p/call, 7.2p minimum for non-geographic. Paper bill costs 1.50/month, payment other than direct debit costs 50p/month.
KC offers ADSL broadband and FTTP rolling out 2016 to 2017. ADSL up to 16M, with 35G 16/month, 100G 20/month, 750G 30/month, unlimited 34/month. FTTP 50M with 70G 21/month, 200G 25/month, 75M with 700G 30/month, 100M with 1500G 35/month, unlimited 44/month, 250M with 750G 34/month, 1500G 39/month, unlimited 49/month.
Localphone prepaid residential and VoIP 033 3555 3555 Effective January 2016, source web site. Provide prepaid accounts with a different 01/02 UK number for each international number to be called, with the UK call diverted to that number. You pay for the UK call (which may be free on plans) then extra for the international leg. Also offer VoIP SIP for the same call costs, with a free 01/02 incoming number. Calls rounded up to the next minute.
Lycatel LycaTalk Prepaid residential 0800 652 7566 Effective January 2016, source spreadsheet and web page. Pre-paid account, 10 top-up by credit or debit card, auto top available, 60 second charging unit. Prices shown are for 020/03 access, indirect or 0800 access is 1p/min extra, payphone 25p/min extra.
Matrix Dial residential http://www.matrixdial.co.uk/ Effective October 2015, source web site. Two stage dialling call through, using numbers depending on country, 2p 0844 720 2122, 3p 0844 838 1476, 4p 0844 421 2279, 6p 0844 904 6298, 7p 0844 570 0476. Prices shown in the comparsion include an average 10p Access Charge.
Numbergroup Network SIP Trunk business 0800 310 1010 Effective November 2015, still valid July 2016, source web site. Offser VoIP SIP trunks, per second billing, call set-up 1p, Number porting, geographic single line 5, multi-lines/groups 25.
O2 Home Phone   Customers are now migrated to Sky.
OneBill Business 0800 652 2545 Effective July 2016, source web site. Offer wholesale line rental and CPS, direct debit only. Business analogue line rental 16.95/month, ISDN2 25.72/month, ISDN30 channel 15.50/month. Call set-up 20p, access charge 10p/min. Talk Basix is free, Talk Max 6.50/month with unlimited inland calls and 300 minutes to UK mobiles. 24 month contract, then auto renew for 12 months. Broadband extra 9.95/month for 20G, 14.95/month for unlimited (max 300 gigs), 3/month extra for non LLU exchanges.
The Phone Co-Op Global Connect and Packages residential
 
0845 458 9000
 
Effective 1st November 2016, source web site. Residential line rental 17 per month with direct debit or 180/year in advance, extra 1.20/month non-direct debit, 1.50/month for paper bill, 3 month contract (12 month new connection). Offers CPS and cost code billing (but not with CPS), with 2, 3 or 4 digits, day time 8am to 6pm. Packages have call set-up 16p, access charge 9p/min and per minute billing, Evening & Weekend gives free off-peak calls to 01/02/03 (max 60 mins) for 3/month, Anytime gives free calls for 7/month. International Add-on for 3/month extra adds free calls to 26 countries 100 UK Mobile minutes costs 3/month.
No Connection Charge Add-on for 2.50/month gives per second billing with no connection charge. Unlimited Broadband up to 20M costs 10/month, extra 7.50/month outside LLU area, Superfast Fibre costs 17/month, 18 month contract. Fibre boost to 76M costs 7.50/month.
Phone Cheap (Finarea SA) residential http://www.phonecheap.co.uk/ Effective September 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 3838, 2p 0844 462 3939, 4p 0844 428 0004, 5p 0844 566 7566, 6p 0871 754 4242, 10p 0871 999 9494. Prices shown in the comparsion include an average 10p Access Charge.
Planet Talk Instant (New Call Telecom) 0800 036 0066 Effective October 2015, source web site. Just dial 0843 375 1020 (1p), 0844 865 1020 (2p), 0844 835 1020 (3p), 0844 709 1020 (6p), 0844 985 1020 (4p), 0871 605 1020 (9p). Prices shown in the comparsion include an average 10p Access Charge.
Planet Talk Account (New Call Telecom) 0800 036 0066 Effective October 2015, source web site. Just dial 0843 375 1020 (1p), 0844 865 1020 (2p), 0844 835 1020 (3p), 0844 709 1020 (6p), 0844 985 1020 (4p), 0871 605 1020 (9p). Prices shown in the comparsion include an average 10p Access Charge.
PlusNet Business Phone 0114 296 5182 1st November 2016, source web site. Uses CPS and BT Wholesale rental, call set-up fee 5p, peak rate 6am to 6pm seven days for inland and mobile calls. Higher cost for international mobiles. Direct debit only, online billing. Line rental 12.50/month or 10.50/month with 24 month contract, UK Anytime is extra 4/month, UK Anytime, Mobile and International 500 adds 500 minutes of calls to UK mobiles and 20 countries for 12/month, UK Anytime, Mobile and International 1000 adds 1,000 minutes for 19/month. Only available with PlusNet Broadband, Business Broadband costs 8/month for 25GB/month, Unlimited Broadband is 15/month, both 17MB download and 1M upload, Fibre Broadband is 23/month for 50 gigs, Unlimited Fibre Broadband is 33/month, both 76 megs down, 20M up.
PlusNet Talk residential 0800 432 0080 Effective 1st September 2016, source web site. Uses CPS and BT Wholesale rental, call set-up fee 19p, Access Charge 9.58p/min, peak rate 7am to 7pm seven days for inland and mobile calls. Higher cost for international mobiles. Direct debit only, online billing. Line rental 17.99/month including voice mail or 15.49/month if paid annual in advance. All broadband is now unlimited, Unlimited Broadband 9.99/month with 16 megs, Unlimited Fibre Broadband and PlusNet 14.99/month with up to 38 megs, Unlimited Fibre Extra Broadband 19.99/month with up to 76 megs. Add 4/month for Evening & Weekend & Mobile free inland cals, 8/month for Anytime & Mobile free inland calls, 7.50/month for 300 minutes to top 35 international countries. Note line rental customers prior to 2nd Sept 2015 get free weekend calls.
Port 5060 VoIP business 0330 088 1101 Effective July 2016, source web site. Offers VoIP and SIP trunks with call groups, call queues, global address book, voicemail, time based routing, call recording, music on hold, call conferencing, call logs and fax to email. Pre-paid account, credit limit by arrangement. Each inbound number costs 1/month, each extension costs 2/month, conferencing 2/month, call queues 1/month, call groups 50p/month, call recording 0.2p/min. Number porting is 10 per number, custom outbound CLI. Access charge for 08 is 0.5p/min, for 09/118 is 0.9p/min.
Post Office UK and International Phonecard 0845 600 3210 Effective July 2015, source web site. Per minute charging, cards are available for 5, 10 or 20, Charges shown are for 0800 access, 020 access is 1p/min cheaper. 20p extra from payphones. Access Charge is 15p/min. 5/10 cards expire after 60 days, 20 after 90 days. Phonecards are issued by Nomi-call.
Post Office HomePhone 0845 600 3210 Effective 9th September 2016, source web site. 16p connection fee, per minute charging, 10% saving on 10 'Loved Ones' numbers, CPS, line rental 16.99/month by cash or direct debit, or 14.99/month if paid as 179.88 annually up front. Peak 6am to 6pm. Weedend call plan unlimited inland weekend inland and 0845/0870 calls, Evening & Weekend plan for 2.50/month adds unlimited off-peak inland calls, Anytime plan for 7/month adds unlimited inland calls. For the Evening & Weekend and Anytime plans, free calls to other HomePhone users, and free weekend (from 6pm Friday to Monday 6am) calls to UK mobiles and top 40 countries (max one hour, then 5p/min). Broadband Essential costs 7/month extra for 20 meg speed with 10 gig download per month, Broadband Premium costs 10/month for unlimited downloads.
QX Telecom QX Calls residential 0844 574 3333 Effective February 2016, source web site. Billing in 15 sec increments, cost shown is for 0370 or 01635 number at local rate, add 1.5p/min for 0800 access from landlines, 3p/min from mobiles. Prepaid 5, 10, 20 or 50, credit does not expire. Access charge is 3p/min but numbers with a service charge higher than 7p/min are not supported.
QX Telecom QX Dial residential 0844 574 3333 Effective February 2016, source web site. Call through service, just dial 0844 208 0208 (2p), 0844 285 0285 (3p), 0844 215 0215 (4p), 0844 574 0574 (5p), 0872 025 1025 (6p), 0872 027 1027 (7p). Prices shown in the comparsion include an average 10p Access Charge.
Simply-Fone Simply Dial residential 0844 545 9876 Effective February 2016, source spreadsheet and web site. Just dial 0844 862 4404 (1p), 0844 831 4404 (2p), 0844 988 4404 (3p), 044 901 4404 (4p), 0844 545 4404 (5p), 0871 412 4404 (7p), 0871 553 4404 (8p), 0871 305 4404 (9p), 0871 919 4404 (10p), 0911 553 4404 (15p), higher costs for international mobiles. Prices shown in the comparsion include an average 10p Access Charge.
Sipgate GmbH Prepaid VoIP http://www.sipgate.co.uk/ Effective March 2015, source web site. Prepaid VoIP service that provides a free UK geographic telephone number. No minimum charge, per minute billing. Sipgate1000 costs 5.90/month for 1,000 mins/month inland calls. Note Sipgate prices include VAT at 19% since it's billed from Germany.
Sky Talk residential
 
 
0844 241 0499
 
 
Effective 1st April 2017, source web site. Connection charge 19p, uses CPS, per second billing, monthly direct debit. Free calls max one hour, then 12.54p/min. Online or paper billing. Optional line rental 18.99/month. Peak hours 7am to 7pm, seven days/week. 03 and some 05 calls are free similarly to 01/02. Sky Talk Pay As You Go costs just line rental and has no free calls, Sky Talk Evenings & Weekends Extra costs 4/month and offers free off-peak inland and UK mobile calls, Sky Talk Anytime Extra costs 8/month for free inland and UK mobile calls and 2p/min calls to 22 major countries, Sky Talk International Extra costs 12/month for free inland and UK mobile calls and free calls to 50 major countries
Packages previously sold including Sky Talk Freetime, Sky Talk Weekends, Sky Talk Anytime, Sky Talk Unlimited, and Sky Talk Anytime International were migrated to current packages in December 2015
Unlimited Broadband LLU is 10/month with 17MB speed and no cap (no set-up), Fibre 25GB is 10/month for 38MB and 25G cap, Fibre Unlimited is 20/month for 38MB speed and no cap, Fibre Unlimited Pro is 25/month for 76MB speed. Outside Sky LLU areas, Sky Connect costs 17/month with 17MB speed and 40GB cap (30 set-up). Without Sky TV, broadband costs 2.50/month extra.
Skype Out Prepaid (PC only VoIP) http://www.skype.com/ Effective May 2016, source web site. VoIP service that requires a broadband connection and a PC, can not be used with a telephone. Prepaid 10 or 20 topup, 3.1p/call setup, 5.6p/call for UK mobile and international, per minute charging, free calls to other Skype users. Skype Number 4.20 for one month, 12 for three months or 42/year for landline incoming calls. Unlimited UK or USA inland calls 2.40/min, Unlimited UK landland and mobile 10.80/mointh, Unlimited Europe 8.40/month gives free calls to 28 countries (16.90 including mobiles), Unlimited World 12 gives free calls to 63 countries. Subscriptions give 50% off Online Number. Home Phone Adaptor for normal telephone 34.99.
SSE Energy Supply Talk residential 0845 678 0051 Effective 1st December 2016, source web site. The same Talk packages are sold by Southern Electric, Scottish Hydo Electric, SWALEC and Atlantic Electric and Gas names. 15p call connection charge, Access Charge is 6.9p/min. Paper bill 1/month, paid by direct debit or extra 1.20/month. Peak 7am to 7pm seven days. All packages are now fixed 18 month term. Talk Weekend costs 13.49/month for line rental only, Talk Evening & Weekend costs 18/month for unlimited (max 70 minutes) off-peak inland calls and line rental, Talk Anytime costs 21/month for unlimited inland calls, Talk Anytime Plus costs 23/month and cheaper mobile, 22 free countries and line rental. 0845 and 0870 calls are inclusive if inland is inclusive, up to 1,000 mins or 150 calls/month. Simple Broadband is extra 5/month for up to 17MB speed with 50GB bandwidth, Everyday Broadband is 8/month with unlimited bandwidth, Superfast Fibre is 20/month for 38M and unlimited bandwidth. .
Story Telecom Dial Now residential 020 8497 9210 Effective February 2017, source web site. Dial Now is call through, just dial 0845 108 5190 (1p), 0845 381 5190 (2p), 0844 831 5190 (3p), 0844 988 5190 (4p), 0844 901 5190 (5p), 0844 545 5190 (6p), 0871 305 5190 (10p). 0845 numbers may be free in some packages. Prices shown in the comparsion include an average 10p Access Charge.
Supertel (Planet Numbers Ltd) (residential) 0333 370 9700 Effective February 2017, source web site. Two stage call through, 1p 0843 715 7000, 2p 0843 717 7000, 3p 0843 719 7000, 4p 0843 721 7000, 5p 0843 723 7000, 6p 0872 548 7000, 8p 0872 560 7000. Prices shown in the comparsion include an average 10p Access Charge.
TalkTalk 0800 049 1375 Effective 29th January 2017, source web site. Offer CPS, monthly billing by direct debit, 18p call connection charge, per minute billing. Most rates apply seven days a week, with weekend calls charged same as weekdays, daytime 7am to 7pm. Line rental 18.95/month, 4.50/month extra if not paid by direct debit, 2/month extra for paper bill. Calls to other TalkTalk customers are free (max length 3 hours). Inland calls longer than 60 minutes costs 12.5p/min. Annual line rental paid in advance is 204.66, 18 months line rental is 289.93.
TalkTalk Fast Broadband, Fibre Broadband   Fast Broadband is 25.50/month including line rental (6.55/month excluding) for up to 17M unlimited ADSL, Fibre Broadband is 32/month including line rental (13.05/month excluding) for up to 38M unlimited fibre broadband, speeed boost is extra 5/month for up to 76M unlimited fibre. Unlimited UK Calls Boost is 7.50/month extra for free UK inland and mobile calls, International Extra Calls boost is 5/month extra for 1,000 minutes of calls to 52 countries. 18 month contract, includes a mobile phone SIM with 500MB/month data. Includes most call features free including all privacy features.
TalkTalk Essentials with Broadband   TalkTalk Essentials includes up to 14MB broadband using LLU and unlimited usage and free modem for 10/month plus line rental, free off-peak calls, extra 7.50 for free inland and mobile calls,12 month contract, 30 set-up. International Calls Boost for 5/month gives free calls to 42 countries. Fibre Broadband 10/month extra up to 38M. Not available for new supply.
TalkTalk SimplyBroadband with Broadband   TalkTalk SimplyBroadband is similar to TalkTalk Essentials, costs 7.50/month plus line rental, only free weekend inland calls and up to 14MB broadband unlimited. Previusly called Lite. Fibre 17.50/month for up to 38M. Anytime UK Calls Boost for 7.50/month adds free inland and mobile calls, International Calls Boost for 5/month adds free calls to 42 countries in Europe, Australia and USA. 500 Global Minutes Boost for 5/min gives 500 minutes to 80 countries including Asia. Not available for new supply.
Talk Talk Plus with Broadband   Talk Plus is similar to TalkTalk Essentials, costs 20/month plus line rental for free inland calls and unlimited up to 14MB broadband . Not available for new supply.
TalkTalk Business Caller 0800 083 3999 Effective March 2017, source web site. Offer CPS, 15.50/month line rental with one year rolling contract and free connection, ISDN-2 39/month, ISDN-30 172 for 8 channels. Off-Peak or Peak calls for 50p/month gives free inland off-peak calls maximum 60 minutes, Anytime calls 3.50/month, Mobile Builder for 6/months gives 75 mobile minutes. International Builder for 6/month gives 500 international minutes to major countries. Simply Business Broadband 5/month for 17 megs with fixed IP address and unlimited bandwidth, Complete Broadband for 12/month adds Anytime inland and mobile calls and four IPs, Fibre versions 76M down 20M up 23/month and 30/month. Service Charge calls are marked up about 38% instead of adding a fixed Access Charge, plus 6p set-up. Previously marketed as Carphone Warehouse TalkTalk Business and Opal Business.
Telappliant VoIPTalk Silver business 0845 557 6100 Effective September 2015, source spreadsheet and web site. Offers VoIP using SIP trunks, also CPS for same call costs. Per second billing, minimum 1p, payment by direct debit. Single incoming geographic number 2.98/month, five consecutive numbers 13.99/month, 10 26.99, 15 38.99, 20 49.99. Landline Call Package includes five channel SIP trunk costs 24.99/month with 5,000 inland minutes.
Telecoms World business 0333 577 0333 Effective January 2015, source web site. Offers line rental and CPS, analogue 15.99/month 12 month contract, 14.99/month 24 months, 13.99/month 36 months, ISDN-2e 23/month. Voice Plus package includes 600 inland minutes for 2/month, Voice Extra is unlimited UK inland and 300 UK mobile minutes for 5/month, Voice Max has 600 UK mobiles minutes for 11/month.
Telediscount (Finarea SA) http://www.telediscount.co.uk Effective September 2016, source web site. Two stage dialling, using numbers depending on country, 1p 0844 861 8686, 2p 0844 462 9595, 3p 0844 439 9090, 5p 0844 566 4343, 10p 0871 999 7373, 15p 0911 501 2727. Prices shown in the comparsion include an average 10p Access Charge.
Telesave at Home - Magrathea Telecommunications residential 0800 066 4000 Effective May 2016, source web site. Billing per second, minimum 4p per call including VAT. Requires prepayment from 10 to 40. Access charge is 2p/min. Offer PIN prepaid accounts requiring a four digit number before calls are made, this allows multiple accounts on the same telephone number. Accounts may be linked against the same pre-payment.
Telesavers (Finarea SA) residential http://www.telesavers.co.uk/ Effective September 2016, source web site. Two stage dialling using numbers depending on country, 1p 0844 861 3000, 2p 0844 462 5252, 4p 0844 428 2121, 5p 0844 566 5151, 8p 0871 551 4343, 10p 0871 999 9090. Prices shown in the comparsion include an average 10p Access Charge.
Telestunt (Finarea SA) http://www.telestunt.co.uk Effective September 2016, source web site. Two stage dialling, using numbers depending on country 1p 0844 861 8618, 2p 0844 462 8484, 4p 0844 428 8383, 5p 0844 566 5858, 10p 0871 999 1414. Prices shown in the comparsion include an average 10p Access Charge.
TeleTop (Finarea SA) residential http://www.teletop.co.uk/ Effective August 2015, source web site. Prepaid service by calling a 1.50 fixed fee premium number for a 1.50 top-up. Calls are made via an 020 number called from the same line as the top-up, 5p connection fee per call.
Tesco Homephone   Tesco Homephone was sold to TalkTalk in January 2015.
TopUpDial Direct Dial (Global Telecom) 0845 838 2283 Effective January 2016, source web site. Direct Dial service is two stage dialling call through, 1p 0843 042 0190, 2p 0843 018 0150, 3p 0843 018 0240, 4p 0843 028 0250, 5p 0844 385 0350, 7p 0872 184 0260. Prices shown in the comparsion include an average 10p Access Charge.
TopUpNow (Finarea SA) residential http://www.topupnow.co.uk/ Effective August 2015, source web site. Prepaid service, with payment made by calling a 1.50 fixed fee premium number for a 1.50 top-up. Calls are made via an 0808 number called from the same line as the top-up, 5p connection fee per call.
Virgin Media Talk Plans residential 0845 454 1111 Effective 1st November 2016, source brochure and web site. Daytime calls are 7am to 7pm, seven days/week, 19p set-up for most calls, 2.08 setup for satellite, access charge 11.25p/min,. Call duration rounded up to next minute. International mobiles about 30 to 40p/min extra. Untimed dial-up internet access for 15.32/month. 5/month for payment other than by direct debit. 1.75/month extra for paper billing. Itemised billing now free. Note that 0845 calls are only free on limited packages, 0870 is free if 01/02/03 is free. If inland calls are free, so are calls to active Virgin Media mobile phones (note these can not be identfied by dialling code due to numbers being ported from other operators). Install new line 40. Virgin Media is now part of Liberty Global PLC, and comprises businesses that were most recently called Telewest and NTL.
Virgin Media Talk Weekend   Talk Weekend package line rental 19 per month or 15.33 per month if paid as 184 per year. Free inland, 0870, and Virgin Media mobile weekend calls, max 60 mins, weekday calls 12p/min. Per minute billing with call connection charge.
Virgin Media Talk More Weekend, Evenings & Weekend, Anytime and International Anytime   Talk More Weekends includes unlimited weekend mobile calls for 1/month extra, Talk More Evenings & Weekends includes unlimited off-peak inland and mobile calls for 5/month extra, Talk More Anytime includes unlimited inland and mobile calls for 8/month extra, Talk More International Anytime includes unlimited inland, UK mobile and 30 countries for 15/month extra. 0870 and 0845 numbers are included if inland calls are unlimited.
Virgin Media Talk Evening and Weekend (Size L)   Discount package for 4.60 extra a month (total 23.60 with line rental) for unlimited weekend and evening inland, 0870, and Virgin Media mobile calls, max 60 mins. Per minute billing with call connection charge. Not available for new supply from September 2016.
Virgin Media Talk Unlimited (Size XL)   Discount package for 8 extra a month (total 27 with line rental) for unlimited inland, 0870 and Virgin Media mobile calls at all times, max 60 mins. Per minute billing with call connection charge. Not available for new supply from September 2016.
Virgin Media Talk Unlimited Extra (Size XXL)   Discount package for 15 extra a month (total 34 with line rental) for unlimited inland and UK mobile and 0845/0870 calls at all times, max 60 mins. Per minute billing with call connection charge. Not available for new supply from September 2016.
Virgin Media Talk International 2, 5 and 10   Extra discount packages, all have lower international call costs from 10p/min for 2/month, 5 variant includes 250 free mins to 30 countries then 2p/min, 10 variant includes 1,000 free mins to 30 countries then 1p/min,
Virgin Media Talk Mobile 2, 5, 10   Extra discount packages, lower mobile calls, 2 variant at 10p/min for 2 per month, 5 variant at 5p/min. 10 variant makes them free for 1 hour then 5p/min
Virgin Media Talk 08 2, 5   Extra discount packages, some free 08 calls, 2 variant includes 250 free mins to 0845/0870, 5 variant includes 250 free mins to 084/087.
Virgin Media MultiTalk 75 and 150   Extra discount packages, 75 variant costs 3/month for 75 free mins to 0845/0870, mobile and 30 countries, 150 variant costs 5/month and increases that to 150 free mins.
Virgin Media MultiTalk 1000 and 2000   Extra discount packages for Talk Unlimited only, 1000 variant costs 4/month for 1,000 free mins to 0845/0870, mobile and 30 countries, 2000 variant costs 12/month and increases that to 2,000 free mins.
Virgin Media Anywhere 200/400/800   Anywhere 200 costs 10/month plus line rental with free 200 minutes, Anywhere 400 19.80/month plus line rental with 400 mins, Anywhere 800 34/month plus line rental with 800 mins. Free minutes include all landline and mobile calls worldwide, and non-geographic calls including 0870. Free calls excludes premium 09 calls, satellite calls, operator calls and 0800 calls. Excludes business usage. Unused minutes may be carried over for one month. Once free minutes exceeded, calls charged normally. Not available for new supply from September 2016.
Virgin Media Broadband Bundle Packages   Combines telephone packages and broadband, sometimes with free basic digital TV. All require line rental. Up to 50 meg broadband with Talk Weekend costs 19/month, Up to 100 meg broadband costs 24/month, Up to 200 meg broadband with 12 meg upload costs 32/month, Up to 200 meg Gamer broadband with 20 meg upload costs 37/month, HomeWorks Up to 300 meg broadband for 45.99/month. Talk More Evening and Weekend, and Talk More Anytime extra 5/month and 8/month respectively. Broadband speeds keep being increased for the same price. Broadband is available without a telephone line but costs more.
Virgin Media Business 0845 454 1111 Effective 1st July 2016, source web site. Available for home workers, shops and small offices, call prices are the same as residential but exclude VAT and provide an online VAT invoice as standard. Direct VM line rental 15/month, 25/month for unlimited inland landline and mobile calls and some international countries, install new line from 49.95, ISDN-2 27.50/month, ISDN-30 13/channel/month. Indirect Wholesale Line Rental 13/month, ISDN-2 27, ISDN-30 12.50/channel/month. Broadband includes unlimited calls, and 50 meg (5 meg upload) uncapped broadband with fixed IP address for 15/month extra with two year contract, 100 meg (15 meg upload) 35/month, 200 meg 45/month, 300 meg 75/month, these prices require line rental at 15/month, 5/month extra without line rental.
Vodafone Broadband and Home Phone (residential) 0808 003 4511 Effective 11th December 2016, source web site. Offers line rental for 19/month, call set-up 19p, access charge 11p. Free evening and weekend calls extra 4/month, Anytime calls extra 8/month. Unlimited Broadband 17 4/month, Unlimited Fibre 38 Broadband 23/month including line rental, Unlimited Fibre 76 Broadband 28/month including line rental, surcharge extra 3 for fibre if not a Vodafone mobile customer. International 300 extra gives 300 minutes of calls to 46 countries for 5/month.
VoIPCheap Prepaid (VoIP) (Dellmont) +35 220 881 791 Effective February 2015, source web site. VoIP service, requires broadband and PC software or SIP. Prepaid 10 euro, calls charged for 60 seconds, possible free calls to landlines in much of the world, max 360 minutes per week. then about 2p/min Incoming number free. Also offers web browser based service that allows calls to be set-up between two telephones (landline or mobile) from a web page, causing both telephones to ring and be connected. Prices now include VAT at 20% due to EU VAT changes.
Voipfone Prepaid (Inet Telecoms Ltd) residential 020 7043 5555 Effective July 2012, source web site, still valid June 2015. Prepaid voice over internet service, also CPS Incoming 01/02/03/0845 for 2.40/month, 0800 for 6/month, no call set-up charge, minimum call cost 1p, per second billing. Virtual switchboards available. All billing by credit card, every 30 days. Landline and mobile call minute packages available.
Vonage Plans (VoIP) 0800 008 6000, 020 7993 9000 Effective 11th August 2015, source web site. Voice over Internet service requires broadband, 10 activation fee and 5 VoIP equiment delivery, calls charged per second, 17p call setup fee. Vonage Talk UK gives unlimited UK inland calls for 8/month, Unlimited Mobile adds UK mobile calls for 7/month extra, World adds unlimited calls to 68 countries for 4/month extra. Vonage Premium allows calls from two Smartphones and unlimited USA and Canada for 11/month. Includes UK telephone number, existing numbers may be ported. Post paid by credit card. Premium Unlimited World for 19/month includes UK inland and mobile and world calls to 68 countries.
Voxhub (VoIP) 020 3030 3030 Effective September 2015, source web site. Offers business VoIP, starting from 75/month for a five user service, with a typical 25 user service costing about 200/month. Calls are charged per second with a minimum cost of 1.3p, Access charge 3p/min.
Vyke Mobile VoIP Prepaid 020 7517 7100 Effective September 2013, source web site. Prepaid minimum 10, higher prices to international mobile phones. Uses Voice over Internet with free IP Phone software to make calls from a PC connected to the internet, using SIP telephones or mobile apps. Previously called Callserve.
WebCall Direct Prepaid (VoIP) (Dellmont) +35 220 881 791 Effective February 2015, source web site. Web browser based service that allows calls to be set-up between two telephones (landline or mobile) from a web page, causing both telephones to ring and be connected. Note you are charged for both calls. Buying 10 euros credit gains free days for free calls to certain countries, maximum 300 minutes per week. Local access numbers may also be used to make calls. Prices now include VAT at 20% due to EU VAT changes.
Wizards Landline and VoIP residential 01494 837515 Effective November 2012, source web site, still valid May 2014. Offers line rental 12.42/month, and CPS, direct debit, no minimum call cost or set-up cost, per second billing. Separate tariffs for landline and VoIP SIP trunks, optional hosted PBX.
Wizards Landline and VoIP business 01494 837515 Effective November 2012, source web site, source web site, still valid May 2014. Offers line rental POTS 11.55/month, ISDN-2 26/month and ISDN-30 15/month/channel, and CPS, direct debit, no minimum call cost or set-up cost, per second billing. Separate tariffs for landline and VoIP SIP trunks, optional hosted PBX.
Xinix World Business Phone Line 0800 999 6661 Effective December 2016, source spreadsheet and web site. Offers BT Wholesale line rental and CPS, analogue line rental 17.50/month, 1p minimum call, per second billing. Anytime Unlimited costs 96p/month for free inland calls, 12 month contract.
Xinix World Hosted VoIP (Batier Associates Ltd) 0800 999 2232 Effective June 2012, source spreadsheet and web site. Xinix Business Starter costs 7.99/month with free set-up,
XLN Telecom business 0800 085 3152 Effective May 2016, source web site. 17p call set-up charge inland, 20p mobile, 15p international, per second billing. Business line rental 16.95/month. Basix is free. Max is 6.50/month for unlimited inland calls and 300 minutes UK mobile. International Plan is extra 99p for reduced call costs. Broadband adds up to 17M unlimited broadband for 6.50/month, 3/month surcharge for non-LLU exchanges, Fibre and Phone Line Basix up to 38M unlimited for 18.50/month, up to 76M unlimited for 23.30/month.
Zen Internet Home Talk (residential) 01706 902100 Effective February 2016, source web site. Indirect telephone service for Zen broadband customers only, Home Talk analogue line rental 16.99/month, Home Talk Plus 6.51/month extra for unlimited inland calls, no minimum or connection charges except for non-geographic calls. Access charge 11p/min. Broadband up to 17M, 20GB 10/month, Unlimited 16/month. Fibre 1 broadband up to 38M with 50GM 19.50, Unlimited Fibre 1 27/month, Unlimited Fibre 2 up to 76M 30.
Zen Internet Broadband Voice (residentia) 01706 902100 Effective May 2015, source web site. SIP VoIP available for Zen broadband customers only, 5.10/month includes 1,000 minutes of inland calls (2.40p/min beyond that), no minimum or connection charges.
Zen Internet Broadband Voice (business) 01706 902100 Effective May 2015, source web site. SIP VoIP available for Zen broadband customers only, 4.25/month includes 1,000 minutes of inland calls (2p/min beyond that), no minimum or connection charges.
Zen Internet Business Talk (business) 01706 902100 Effective May 2015, source web site. Indirect telephone service for Zen broadband customers only, analogue line rental 17/month, or 23.50/month including 5,000 minutes of inland calls (1.25p/min beyond that), 14.70/month per ISDN-30 channel, 27/month for ISDN-2e, no minimum or connection charges except for non-geographic calls which are 12.77p set-up.Broadband up to 17M 8.33/month, Unlimited 13,33/month. Fibre 1 broadband up to 38M with 50GM 16.25, Unlimited Fibre 1 22.50/month, Unlimited Fibre 2 up to 76M 25.

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