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Version 271 in early January 2021 updates CIX (business and residential),  EE (residential), Shell Energy Retails (residential), Sky Talk (residential), SSE Energy Supply (residential), TalkTalk (residential) and Virgin Media (residential).


Version 270 in late November 2020 updates Hyperoptic (residential), Post Office (residential), PlusNet (business) andTalkTalk (residential).

BT Openreach started closing down the existing landline and ISDN Public Switched Telephone Network on 1st December 2020, by stopping selling new PSTN and ISDN lines and stopping line transfers in Salisbury, with existing services ceasing from 5th December 2022, two years away.  All existing master line sockets will then cease to work, and telephones and extension wiring will instead need to plugged into a broadband router or VoIP line adaptor to receive telephone service over the internet.  Eventually all properties will get internet using Fibre to the Premises, but this may take another 10 years, so some properties will initially still have Fibre to the Cabinet with copper line delivery.  ADSL will cease, replaced by FTTP or FTTC.  For those that only need telephone and not broadband, a 500Kb fibre service will be available. 

 BT Openreach will stop selling landline PSTN and ISDN at a further 117 exchanges from June 2021, with the remaining 5,000 odd exchanges stopping selling in batches until September 2023, and all services ceasing by December 2025. In practice, PSTN is already ceasing from some properties in which FTTP is installed, by removal of the copper telephone cable at the same time as a fibre cable is installed. For the last year, some broadband suppliers like Sky have no longer provide PSTN with new contracts but VoIP only.  Some suppliers will provide FTTP broadband alone without any VoIP, but many such as BT automatically migrate your PSTN number to VoIP, even if you already have an alternate VoIP service.  If you are switching broadband contracts and don't want interruption of your existing PSTN service, check with the new provider that it will not be replaced by VoIP.

VoIP service is much cheaper to supply than the old PSTN/ISDN, and technically is very similar to free services such as Skype and WhatsApp.  Unfortunately this low cost is not currently reflected in lower line rental cost, which due to Ofcom is now invisibly included with your broadband cost. nor in reduced call costs.  One well known VoIP provider has charged about £1/month for a number with inland calls at 1.5p/min for over 10 years, yet BT and Sky are charging 10 times that for their VoIP services.

WBC SOGEA (Single Order Generic Ethernet Access) is the wholesale name for FTTC/VDSL without a phone line for speeds up to 80Mb, then SOG.Fast for 160 and 330Mb speeds.  If a supplier offers WBC SOGEA, it means no landline, only VoIP.

Our CodeLook tool will be updated soon to keep track of which exchanges are planned or full FTTP and when PSTN and ISDN is being withdrawn.


Version 269 in late October 2020 adds Sky Communications B2B (business) and updates Gradwell (business), John Lewis Broadband (residential), Lycatel (residential). PlusNet (residential) and Virgin Media (residential).  Wizards has been removed for old tariffs.


Version 268 in late September 2020 updated BT (business), EE (residential), Shell Energy Retails (residential) and Vodafone (residential).

BT Business ISDN line rentals have increased about 6%, ISDN-30e channel now £28/month, ISDN-2e £61.60/month.


Version 267 in late August 2020 updated BT (business), Gradwell (business), OneBill Telecom (business), TalkTalk (business and residential), Telecoms World (business), Virgin Media (business and residential) and Vodafone (residential). Adept Telecom no longer publishes residential information on it's web site so the services have been removed.  Telesave at Home, a brand of Magrathea Telecom is closing from February 2021 so has been removed.

BT has effectively withdrawn all it's various Business Plan call packages from 1st September 2020 by increasing the call prices to the same as the standard business tariff, so 56p for a one minute local call then 28p/min, plus VAT. Many international calls are now much cheaper than a local call. Apart from VoIP packages, the main remaining discount package is BT Essentials, and BT Customer Commitment whose prices have not changed in a long time so not sure it's available to new customers, still in the price list. Business Broadband and Superfast packages up a little, only 24 months contract now, Ultrafast down in price. ISDN line rentals are increasing on 1st October 2020. 


Version 266 in late July 2020 adds seethelight (business and residential) and updates JT (Jersey) (residential), PlusNet (residential), Sky Talk (residential) and TalkTalk (residential).

BT Openreach is preparing to close down the existing analogue and ISDN Public Switched Telephone Network by 2025, replacing it by Voice over Internet Protocol delivered over fibre, mostly FTTP.  Openreach will stop selling PSTN and ISDN in Salisbury from December 2020 and a further 117 exchanges from June 2021, with existing services withdrawn two years later. The remaining 5,000 odd exchanges will be added over the following two years.  Our CodeLook tool will be updated this autumn to keep track of which exchanges are planned or full FTTP and when PSTN and ISDN is being withdrawn.


Version 265 in late June 2020 updated BT (residential), Cheapest Chat (residential), CIX (business and residential), EE (residential), John Lewis Broadband (residential), KC (residential), Post Office (residential)  and Virgin Media (residential).

BT Openreach is preparing to close down the existing analogue and ISDN Public Switched Telephone Network by 2025, replacing it by Voice over Internet Protocol delivered over fibre, mostly FTTP.  Currently there are 2.7 million home passed that can use FTTP, Openreach plans to reach 4.5 million homes by March 2021 with a target to 20 million by 2025 to 2028.  Meanwhile, Openreach plans to stop repairing faulty copper lines and instead expedite FTTP replacement, perhaps even for low speed and performance issues. Openreach also plans to start removing the existing copper drop wire at the same time as installing a fibre cable which will need a VoIP service to be available at the same time.  Openreach plans to offer only FTTP from 118 exchanges from June 2021. 

Having increased fibre slightly prices in March 2020, BT has now reduced substantially, Superfast Fibre Essential (36Mb) down £3.39 to £34.99/month including line rental, Superfast Fibre (50Mb) and Superfast Fibre 2 (67Mb) are now both the same price at £39.99/month which means £4.39 and £8.52 reductions respectively. £10/month extra for Complete Wi-Fi with up to three Wi-Fi disks for complete home coverage.


Version 264 in late May 2020 adds Shell Energy Retails (residential) and updates BT (residential), IDNet (business), PlusNet (business), PlusNet (residential), Post Office (residential) and Sky Talk (residential).


Version 263 in late April 2020 updates DrayTEL (business and residential), Hyperoptic (residential), JT (Jersey) (residential), Post Office (residential), Sky Talk (residential), TalkTalk (business) and Virgin Media (residential).

The spreadsheet Tariffs table has two extra columns totaling package cost and line rental together for the Total Bundle cost for the introductory period and subsequent years, similarly to the web pages that also show bundle totals.  Added new dialling code 119 which is an alternate NHS non-emergency number specifically for Coronavirus help.


Version 262 in late March 2020 updates BT (business and residential), John Lewis Broadband (residential), Sky Talk (residential), TalkTalk (residential) and Vodafone (residential).  Axis Telecom has been removed. 

BT residential line rental, line features, broadband and historic call prices increased by the rate of inflation from 31st March 2020. Standard line rental is up 21p to £20.20/month, Unlimited Evening & Weekend Calls up 5p to £4.45/month, Unlimited Anytime up 12p to £10.11/month, all other packages and call features up similarly. All broadband prices up a little, generally by between 50 to 70p/month.   For the older packages, inland calls and access charge up a little to 15.19p/min, mobile up to 18.23p/min, call set-up to 23.29p, all international charges up a little. Unlimited call package rentals up a little, except My Anytime Mobile Calls which is up £3 to £15/month. The latest PAYG packages without call set-up remain 20p/min for UK calls.       

BT business line rental, line features, and BT Business Call Essentials prices are increasing from 1st April 2020, nine months after the last increase.  Business line rental is up £1.70 to £29.20/month, a rather steeper rise than residential line rental, Value line rental up to £23.70/month, Critical line rental to £35.10/month.  All call features up a little.  All BT Business Call Essentials inland call prices are up 1p/min, Essentials Unlimited UK Calls up £1.90 to £13.90/month. 


Version 261 in late February 2020 updates BT, Direct Save Telecom (residential), Hyperoptic (residential), John Lewis Broadband (residential), Phone Co-Op (residential), PlusNet (residential), Xinix (business) and Zen (residential).  

All new BT residential fibre broadband contracts are now 24 months and unlimited bandwidth.  The Ultrafast Fibre packages are now available without Halo/Plus/Complete Wifi and are thus cheaper. 

BT residential line rental, call and broadband prices will be increasing from 31st March 2020. Standard line rental is up 21p to £20.20/month, Ulimited Evening & Weekend Calls up 5p to £4.45/month, Unlimited Anytime up 12p to £10.11/month, all other packages and call features up similarly. Unlimited Broadband up 59p to £46.08/month, Superfast Fibre Essential up by 59p to £38.48/month, Superfast Fibre 1 up by 57p to £44.56/month, Superfast Fibre 2 up by 62p to £48.61/month, other packages up similarly. Inland calls and access charge up a little to 15.19p/min, mobile to 18.23p/min, call set-up to 23.29p, all international charges up a little.     


Version 260 in late January 2020 updates SSE Energy Supply (residential), Vodafone (residential) and Vonage (residential).

Previously, Online CodeLook would only return information about active telephone numbers currently allocated by Ofcom to an operator.  But end users still attempt to make calls to numbers no longer in service due to operators ceasing trading or discontinued services, so CodeLook has been updated to show now details of these old numbers, rather than saying number unknown. Ofcom variously classifies these old numbers as protected, quarantined or free numbers, and they double the total in the database to about 460,000.  If this change makes it harder to find real numbers we'll review the change. Note CodeLook may still say it can not find a number, if it has never been allocated and it not listed in the Ofcom database.